Horoz Group refers to ISO 9000 standards for all its business activities and validates them accordingly. Horoz Logistics, SDV-Horoz and Horoz Ta?yt Servis (automotive) have been certified with ISO 9001:2000. We aspire to create the working environment in Horoz in line with these standards and serve our customers with a continuous improvement approach.
Customer orientation: We aim to achieve unconditional customer satisfaction by understanding, fulfilling and yet exceeding their business requirements.
Leadership: Leadership in Horoz is best illustrated and achieved by genuine display rather than hierarchic titles. This motivates our people to take initiative and improve business results.
Employee involvement: Our understanding of professionalism in the organization requires the contribution of all employees in process and quality improvement. Acknowledging and accepting corporate goals as part of personal objectives is a distinctive characteristic of our culture.
The process approach: All tasks and activities in the organization are regarded as an integrated whole with other interrelated operations. Inputs, outputs, efficiency and performance of each process are reviewed and streamlined with other processes.
Systems approach in management: Management of related processes together and regarding management itself as a whole system focusing on the relationships between parts (processes) improve effectiveness.
Continuous improvement: We aim continuous improvement in every activity
of our business including core functions and support processes. It is imperative for employees to understand that continuous improvement is a valuable tool that leads us to our business objectives.
Fact-based decision making: We believe all decisions should be taken after careful analysis of data, and evaluation of information based on this analysis. We do our utmost
to collect and analyze data prior to decision making, and reach facts before making moves. This also helps individuals and the entire organization learn collectively.
Partnership with suppliers: Horoz is well aware of the contribution of its suppliers, and how they add value to its business. Horoz aims to create and maintain long lasting and mutually beneficial supplier relationships.
WORK SAFETY AND ENVIRONMENT
It is our fundamental principle to provide our employees with a safe and plausible working environment. All health and safety activities are planned, implemented and reviewed according to OHSAS 18001 standards.
Horoz Group also consider the environmental impacts of its establishment, and is keen to manage factors affecting the environment. It is our policy to work “voluntarily for a sustainable environment” in line with ISO 14001 standards.
In addition to its own practices, Horoz complies with its customers’ environment applications, fully integrates to their practices and re-aligns its operations where necessary.
